Tien Shan Grand Hotel Almaty, Kazakhstan Bogenbai batyr st.,115, Almaty, Kazakhstan Hotel Rating :

HOTEL DESCRIPTION: The 71, 000-square meter structure, a size to be reckoned with, is no different to courteous, smiling service. From the very moment you reach the hotel, where a valet is handy to park the car and bell boy to pick up the luggage, throughout the stay and the check out procedure, at all the levels of profession, the experience is overwhelming. The staff guesses every wish, that guest is politely addressed by the last name and the feeling that his patronage is important is remarkable. At check in, a pleasant experience when you are given the impression that you are a "regular" and your visit is a renewed pleasure for the hosts, you are also given the "keys". The card system key ensures safety and guest privacy by giving key holders only access to guest floor. Stepping out on any floor, you find yourself in a small reception area, from which the lush, carpeted corridor takes you to the room. If the needed arises and the whole floor is taken by privacy seeking patrons, the floor reception could easily turn into a checking area, ensuring no trespassing. The dark wooden doors to the left and right, specially designed pictures in wooden wall frames, bronze vases are another testimony to the desire to make the sojourn luxurious and comfortable.

HOTEL ACCOMMODATION: All Guest Rooms are equipped with satellite TV, international telephone lines , High speed Internet, safety deposit box, minibar, hair-dryer and mirrors in bathrooms. Rooms are exclusively decorated with finest Italian furniture and other necessary accessories. Climate control, fire preventing systems are considered at the hotel. Safety of our guests is ensured by in-house security team that has the newest video control and central notification systems for any emergency situation.

HOTEL FACILITIES: Restaurant Nauryz The restaurant is situated off the lobby, facing the guest elevator. At breakfast, which is served as a buffet, we offer you a selection of freshly baked bread and other flour products, hand crafted by our professional bakers, as well as a large selection of cold and hot meals, vegetables, fruit, juices and eggs cooked to order. If you wish to dine with us, we offer your an extensive menu of national, Europeans and Italian cuisines.
The Cigara Club
Entrance:
Located on the 3rd floor of the Hotel in front of the Guest elevator. The restaurant is conveniently accessible by walk-ins customers and for house guests from the guest elevators.

Interior Design:
The overall color scheme is dark green and brown-gold wallpaper, with an open bar and wine cabinets; feature a selection of high quality wine from different cellars around the world. Big variety of exclusive cognacs and high quality cigars are available for our gusts.

Special Design Features:

• The sitting section of the Club gives the guest a perfect overview of the restaurant and its buzzing atmosphere.
• The menu offers a good variety of steak, and contemporary European influenced dishes.
• The unique and extensive wine Selection on display.
• The liqueur/Cognac and after dinner drinks trolley/Cigars

Lobby Cafe
Kezdesu Entrance: Located on the ground floor of the hotel opposite the main entrance and in the heart of the spectacular Atrium Lobby. The TS lounge is for Hotel guests conveniently accessible from the guest elevators. Interior Design: Extensive wood finishing’s, with a combination of chairs and booth style seating, creating intimacy for small groups. It invites the hotel guests as well as the casual visitor, or the Cigara Club and TS restaurant Guest for pre-dinner drinks. Its airy atmosphere surrounded by lush plants gives the impression of an oasis. Special Design Features: The corner location promotes a view over the busy lobby area. Tables and chairs are thoughtfully placed so that the seating offers a retreat for conversation and contemplation. Light music adds to the atmosphere. Whether enjoying an early Breakfast, a light lunch, high tea by classic piano music in the afternoon or an ice cold cocktail the lobby lounge creates a cultivated but easygoing atmosphere. TS Lounge operates like a bistro style restaurant and is a casual meeting place for hotel residents and locals as well. With its 24 hours operation it offers consistent light food all day. It features special displays of homemade cakes, pastries and wine. The service is attentive, friendly, smooth and efficient. In the early hours pastry items, tea and coffee are offered in the TS lounge for the guest who does not want to have a full breakfast or does not have the time. For lunch, dinner or meal round the clock, quick, simple, light, and very affordable dishes are available using the freshest ingredients. Food service is fast. Daily specials, changing everyday are offered to complement the menu. TS Lobby lounge is the meeting place of businessmen of Almaty. The airy atrium provides a relaxed atmosphere where one can read a newspaper or just sit back and relax over light music. International and local beers as well as cocktails and good selection of spirits are available.

Banquet Hall: 330m2 Capacity: 160 sitting places for a banquet, standing places for 300 persons, classroom style for 80 persons, theater style for 200 persons
Conference Hall: 458,5m2 Capacity: classroom style for 100 persons, theater style — 150 persons, round table style — 70 persons
2 business rooms: 58m2 each Capacity: Classroom style for 18 persons, round table style — 30 persons, theater style — 30 persons.
The Spa Center is located on the lower floor. It is easily accessed by house guests through the main staircases. Club members will access the Spa Centre through the main entrance of the Hotel or from the back of house parking area. The primary function of the Spa Center is to make available to hotel guests and Club members, all fitness, recreational and relaxation facilities, and to promote and encourage a greater degree of physical fitness and well-being. The club is managed by the Spa Center Manager, who is assisted by a team of attendants. The aim of the Spa Centre is to provide leisure facilities at a level in keeping with the international image of GHTS and to cater to the recreational and health related fitness requirements of both the frequent traveler and Club members.